Kelly appoints new HR and Talent Head
Kelly has announced two key executives tasked with delivering on that promise. The company named Amy Bouque as its new Chief HR Officer focused on full-time employees, and Jocelyn Lincoln as Chief Talent Officer focused on the temporary worker experience.
“Kelly has two distinct sets of talent: the full-time employees who power our organization, and the temporary and independent workers whom we assign to clients. We’re passionate about the success of both groups. Both are absolutely essential to Kelly’s and our clients’ growth, and both deserve a dedicated executive focused on their success,” said CEO Peter Quigley. “We’ve always valued the CHRO role, and now the new Chief Talent Officer role confirms just how serious we are about delivering industry-leading experiences for our temporary workers.”
Chief HR Officer Amy Bouque joins Kelly from Ally Financial Inc., a leading digital financial services company, where she has served as Executive Director of Talent Management since 2014. Bouque was instrumental in influencing Ally’s human capital strategy during her 12-year tenure, serving as a trusted advisor to executives and contributing to the company’s benchmark-beating employee engagement, culture, and diversity & inclusion results. In addition to leading grassroot efforts for multiple employee resource groups, she personally mentored numerous colleagues and played a key role in the build-out of the company’s D&I framework. Bouque also led the design and deployment of Ally’s employee and leadership development efforts, as well as oversaw the launch of a variety of recognition programs designed to drive engagement and growth. Her passion for helping people succeed extends beyond the business.
Bouque is equally committed to lifting up the communities in which she lives and works, currently serving as board president and founding member of Impact 100 Metro Detroit, a women’s collective giving organization that awards high-impact grants to up-and-coming nonprofits. Prior to joining Ally in 2008 as an HR Director, Bouque spent six years in HR at DTE Energy.
“I’m thrilled to be joining the workforce solutions industry at such a pivotal time,” said Bouque. “Kelly’s full-time talent has an unrivaled reputation for going above and beyond to connect people with work that enriches their lives. The work they do is truly noble, and I’m honored to lead the development of HR practices that will accelerate their growth and success.” Bouque will officially join Kelly on September 8.
Chief Talent Officer Jocelyn Lincoln has deep industry expertise and a proven passion for the temporary workforce, having spent 21 years leading numerous marketing and candidate-focused teams at Kelly, most recently as Vice President of Global Business Planning and Experience.
As head of marketing for Kelly’s largest operating segment, Lincoln led teams responsible for candidate and client-facing programs, product development, employer brand strategy, and social advocacy. She went on to lead Kelly's sourcing and recruiting strategy for the Americas region; assumed ownership of the candidate experience; and managed the company’s online recruitment partnerships.
Quigley acknowledges that Bouque and Lincoln are stepping into their roles during a tumultuous time for talent. “Connecting people with work has never been more urgent than it is today,” he observed, “and we’re seeing the future of work being rewritten in real time. Amy and Jocelyn will lead a transformation for all of Kelly’s people—full-time and temporary employees—with the firm belief that our workforce, our clients, our company, and our communities will all thrive together.”