ServiceMax appoints Sophie Ames as CHRO

Sophie Ames has joined ServiceMax as Chief Human Resources Officer, as the company prepares to be listed on Nasdaq, following a business combination with Pathfinder Acquisition Corporation. 

Ames brings 20 years of broad international HR experience to ServiceMax, having held leadership roles with global technology and services organizations, most recently serving as the SVP & Chief Human Resources Officer at Veritas. Her experience spans organizations in enterprise data management, cloud communications, CRM, and professional information services. Ames has also led Sales Enablement in support of customer-first sales motions.

“At ServiceMax, our people have always been our greatest asset. We are excited to welcome Sophie as we continue to grow our high-performing team and capabilities worldwide,” said Neil Barua, CEO, ServiceMax. “Sophie’s impressive background overseeing the HR strategy for vast international workforces will be an incredible asset to ServiceMax, especially as we move forward as a public company.”

Ames will oversee the organisation’s human capital strategy, empowering all teams to do their best work, amplifying the employee experience, and building an agile HR organisation optimized for scale as ServiceMax shifts into its next decade of growth. She will also be a key driver in advancing diversity and inclusion goals and objectives.

“I am thrilled to join ServiceMax and expand on the leadership team’s commitment to building a place where all voices are represented and heard,” said Ames.

With the company positioned for growth, Ames has the great responsibility to help scale the firm through progressive human capital strategies.