Salesforce launches Work.com

California-based CRM leader, Salesforce has launched Work.com, a technology solution aimed at helping business and community leaders around the world to reopen safely, re-skill employees and respond efficiently on the heels of the COVID-19 pandemic.

Work.com includes new solutions to accelerate private and public sector response to the COVID-19 pandemic, including employee wellness assessment; shift management; contact tracing; emergency response management; and grants and volunteer management.

In addition, Work.com brings together the full power of health experts, business leaders and the Salesforce ecosystem in a resource center informed by the Business Roundtable and the University of California San Francisco (UCSF) with insights from business, health, and government leaders as well as analysis, best practices and recovery stories from our trusted partner ecosystem.

"Every company and community in the world is focusing on how to safely reopen and get to a new normal," said Bret Taylor, President and COO, Salesforce. "With Work.com, we're bringing together powerful new technology, our partners and network of experts to help organizations reopen and recover from this crisis while putting employee and visitor health and safety first."

"In Singapore, we are seeing a turn of the tide with a gradual resumption of selected businesses and services in the coming weeks," said Cecily Ng, Salesforce Area Vice President and General Manager for Singapore. "With Work.com, we aim to help our customers get to a new normal by reopening and recovering from the Covid-19 crisis while putting employee and visitor health and safety first."

Now, as COVID-19 containment improves and the economy begins to restart, a more complicated recovery phase lies ahead. Businesses and other organizations will need to stay apprised of and adhere to, ever-changing local and federal guidelines. They’ll need new ways of planning, managing and monitoring employee and workforce readiness; facilities preparedness; and emergency management response. They’ll need strong collaboration across departments and tools to make data-driven decisions quickly and communicate to employees, partners, and customers at scale.