How to map out digital skill gaps in your team
Despite recent innovations in technology, such as blockchain, artificial intelligence, and cloud, the global digital skills gap remains wide.
A 2022 Salesforce report highlighted the significant room for improvement in digital skills as only 17% of global survey respondents self-assessed as having ‘advanced’ digital skills for the workplace, while approximately half considered themselves ‘beginners’.
If not addressed, 14 G20 countries may miss out on an US$11.5 trillion cumulative GDP growth supposedly brought by the digital boom.
Just looking at the numbers would give leaders an insight into the value of having a digital-ready workforce. But how do you even begin transforming your team?
Some leaders invest heavily in training and seminars, not knowing what they really need in terms of specific digital skill sets. In these times, the most strategic way to begin is by mapping out the current digital skills of one’s team.
Mapping out your team’s digital skills
Mapping out your team’s skills is essential for informed decision-making. It’s akin to creating a blueprint of your workforce’s capabilities, revealing strengths, weaknesses, and opportunities for growth. Here’s a structured approach to navigate this crucial process:
1) Conduct a digital skills audit
Initiate a comprehensive evaluation of each team member’s digital proficiency. Employ a combination of surveys, interviews, and observations to gather data on both technical skills (e.g., programming, data analysis) and soft skills (e.g., communication, problem-solving).
2) Create a digital skills inventory
Visualise your team’s collective skill set by developing a matrix or inventory. List relevant skills on one axis and team members on the other, indicating their proficiency level for each skill. This matrix illuminates areas of expertise, identifies potential skill gaps, and facilitates targeted development plans.
3) Identify digital skills needed for success
Align your team’s skills with the organisation’s strategic goals and the demands of the industry. Identify the essential digital skills required for current and future success, ensuring your team remains adaptable in the face of evolving technology and market trends.
The process of mapping and assessing skills is not a one-time event; it’s an ongoing endeavour. Regularly revisiting your skills matrix allows you to track progress, identify emerging skill gaps, and adapt your development strategies to ensure your team remains equipped to navigate the dynamic digital landscape.
Also Read: How Indonesia is closing tech skills gap
Assessing your team’s digital skills proficiency
Once you have a clear map of your team’s skills, the next step is to delve deeper and gauge their actual proficiency. This isn’t about judgement, but rather about gaining actionable insights to drive targeted development. Here are a few ways on how to go about this process:
1) Use digital skills assessments and tools
A variety of online assessments and tools can help you measure proficiency objectively. These can range from standardised tests to simulations that mimic real-world tasks. Choose assessments that align with your identified key skills and organisational goals.
2) Identify areas for improvement
Collate and analyse the assessment results to create a detailed picture of your team’s strengths and weaknesses. Look for patterns and trends to pinpoint areas where additional training or support might be needed.
3) Develop personalised learning plans
One size doesn’t fit all when it comes to skills development. Create individualised learning plans that address each team member’s specific needs and aspirations.
These plans should outline clear goals, timelines, and resources to support their learning journey. Remember, assessment is not a punitive measure; it’s a diagnostic tool. Use the results constructively to foster a culture of continuous learning and growth within your team.
Also Read: AI-powered skills intelligence – a new frontier
Bridging the digital skills gap
Armed with a clear understanding of your team’s skills and proficiency levels, you can immediately take action and bridge any identified gaps. This requires a multifaceted approach.
For one, you can invest in formal training programs that cater to your team’s specific needs. These can include in-house workshops, external courses, or online learning modules. The digital age also offers a wealth of free or low-cost online learning resources. Encourage your team to explore platforms like Coursera, LinkedIn Learning, or Khan Academy to upskill at their own pace.
You can even cultivate a workplace where learning is valued and encouraged through specific engagement programs. Provide time and resources for professional development, celebrate achievements, and create opportunities for knowledge sharing and collaboration.
Digital transformation has been slow for most companies. Since the pandemic accelerated these efforts a few years back, at least 89% of companies are still in the process of transitioning to digital in 2023, according to a Harvard Business Review report.
You can fast-track your digital transformation efforts when you have all the data and insights you need in place. Remember, bridging the digital skills gap is an ongoing journey, not a destination. By investing in your team’s development, you not only boost their skills but also their engagement, productivity, and overall contribution to the organisation.
Join us and stay abreast on the latest insights and offerings at People Matters TechHR Pulse Philippines 2024. Click now to know more. Stay tuned at #TechHRPulsePhilippines.