ServiceNow announces Now Platform Tokyo release with new Manager Hub feature

Digital workflow company ServiceNow has announced the release of the Now Platform Tokyo, which is designed to help organisations navigate complex business challenges and an uncertain macro environment.

Along with the release, the platform will also hold a new service called 'Manager Hub', which will address the managers' greatest pain points like burnout and intensifying pressure to keep employees, happy and engaged across dispersed teams. 

The platform release comes at a time when employee retention is critical than ever. Engaged, productive and empowered employees contribute heavily to business and customer success. In this regard, managers are facing an uphill task to manage the most valuable resource - people. 

The Manager Hub provision will provide organisations with new tools that advance talent development and retention, and therefore benefit the overall business.

CJ Desai, Chief Operating Officer at ServiceNow said, “Our ServiceNow Tokyo platform release gives customers exactly what they need in this moment—new solutions that deliver immediate value, are easy to implement and use, and help them do more with less.

He also added that 'Now' is not the time to experiment but to create a platform for digital business to create great experiences, drive new business value, and accelerate transformation. He emphasised that it is prudent so that organisations can focus on growth in the digital-first world.