Article: Gen AI to help workforce productivity

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Gen AI to help workforce productivity

Early stages of Gen AI adoptions shows promise. But companies need to stay watchful of its growing potenital.
Gen AI to help workforce productivity

The talent landscape today presents a dynamic mix of opportunity and challenge. The region’s youthful, tech-savvy workforce is driving innovation, while established economies are eager to adopt new technologies to boost productivity and growth. Gen AI offers a transformative chance for companies across APAC to elevate workforce efficiency by automating workflows, solving complex problems, and reducing time spent on routine tasks.


Enhanced Efficiency Through Automation

Gen AI can automate repetitive tasks such as generating reports, analyzing data, and creating content. This automation frees up valuable time for APAC’s workforce to focus on strategic and higher-value tasks. For example, a marketing team in India using Gen AI to create personalized email campaigns can dedicate more effort to developing targeted strategies. Deloitte's report suggests that Gen AI could potentially affect up to 16% of working hours in Asia Pacific—translating to over 11 billion hours per week. Additionally, 61% of respondents anticipate their tasks will be impacted by this technology in the next five years. This time savings allows employees to address skill gaps and engage in more impactful work, with 54% of employees using this time for other tasks and 45% for additional learning or skill development.


Maximizing Productivity in a Rapidly Changing Landscape

APAC’s vibrant economy demands a continuous drive to enhance productivity. As business models shift and the knowledge economy expands, adapting and upskilling the workforce is essential. The region’s vast scale, with its diverse demographics and languages, requires solutions that are both flexible and scalable.

Gen AI has recently garnered significant attention for its ability to generate new content and assist knowledge workers in boosting productivity. According to Microsoft’s latest Work Trend Index, around 78% of people in APAC are already leveraging AI to reduce workloads and enhance their work impact. Another study by the Asia Development Bank reveals that 85% of respondents from countries like Australia, India, Japan, and Singapore believe AI will enable them to work faster and more efficiently.

For HR leaders, understanding how Gen AI can address contemporary productivity challenges is key. Here’s how Gen AI can make a difference:


Fostering Innovation

Gen AI can drive a culture of innovation. Microsoft’s Work Trend Index highlights that 72% of people in Asia Pacific struggle with time and work management, making them three times more likely to face challenges in being innovative. By leveraging Gen AI, organizations can alleviate these issues and foster a more innovative work culture.

Personalized Learning and Development

Gen AI’s conversational capabilities can revolutionize learning and development. HR leaders and learning professionals can use Gen AI to tailor learning experiences to various generations and skill levels. As skill demands evolve, personalized learning solutions become increasingly vital. Gen AI proves to be a critical ally in ensuring upskilling initiatives meet the necessary outcomes.

Enhanced Decision Making and Troubleshooting

Gen AI’s ability to analyze extensive data sets can reveal trends and patterns, enabling HR leaders in APAC to make data-driven decisions regarding workforce productivity, talent management, and performance improvement. In a region as diverse as APAC, where work dynamics are continually evolving, Gen AI and analytics can simplify understanding employee trends and address challenges swiftly.

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Topics: HR Technology, #NewHorizon

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