Pos Malaysia, the postal delivery service, is all set to enhance its profitability as the company ramps up its investments in the health and wellbeing of its employees through a new initiative called FIT, announced by CEO Charles Brewer.

Speaking at the FIT launching ceremony held at Pos Malaysia’s headquarters, Brewer emphasised the correlation between employee wellbeing and customer satisfaction. “Healthy and happy employees will deliver better service for our customers, and happy customers will stay with us longer, leading to profitability,” he stated.

The initiative is part of Pos Malaysia’s transformation strategy to boost productivity and improve financial outcomes. Brewer highlighted the importance of creating a safe and engaging work environment, essential for motivating employees.

FIT, developed in collaboration with Naluri Pte Ltd, a digital health and well-being company, integrates into Pos Malaysia’s employee engagement mobile platform, Kyzense. This collaboration aims to inform employees on health issues through predictive and preventive wellbeing features.

FIT leverages artificial intelligence to address physical fitness, diet, mental wellbeing, and chronic condition management. All these features ensure early detection of health risks and provide necessary support to employees. 

During the launch of the initiative, Brewer pointed out the mental health challenges faced by a significant portion of Malaysia’s workforce. “Approximately 40% of the workforce in Malaysia is at risk of mental health issues, and nearly half are overweight,” he noted, stressing the urgency of addressing these issues.

Pos Malaysia’s commitment to nurturing a supportive and safe environment is evident in its efforts to provide the resources needed for employees to thrive both personally and professionally. This initiative is expected to not only improve employee wellbeing but also enhance overall productivity and profitability.

Pos Malaysia reported a slight reduction in net loss for the first quarter of 2024, showing a net loss of RM19.69 million, an improvement from the RM27.66 million net loss in the same quarter of the previous year. The group’s net loss per share also improved, reflecting a basic loss of 2.52 sen per share compared to 3.53 sen per share in 1Q23.

The company recorded a marginally higher revenue of RM491.97 million, a 2.01% year-on-year increase from RM482.27 million previously. Pos Malaysia remains cautiously optimistic about delivering improved results for the current financial year, focusing on enhanced yields, asset optimisation, and stringent cost controls.

This initiative marks a significant step for Pos Malaysia in fostering a culture of well-being, which is expected to contribute positively to the company’s long-term success.