The CRM customer service software company Zendesk has made a number of strategic appointments to its leadership team and Board of Directors as it positions itself for continued growth.

Alex Constantinople will join the company as Chief Marketing Officer on May 10. New board members Brandon Gayle and Steve Johnson joined its Board of Directors, effective March 31. Zendesk’s current CMO Jeff Titterton is expanding his role as Chief Operating Officer for the company.

Constantinople joins Zendesk from Outcast, the marketing agency, where until last month she served as CEO.  She will play a critical role in defining, evolving and aligning Zendesk's strategy and its overall messaging and positioning in the market, and help the company continue to evolve its unique brand identity.

Brandon Gayle is Executive Vice President of Revenue, Brand and Communications for Spurs Sports and Entertainment, which owns and operates the NBA’s San Antonio Spurs. Prior to his current role, he had a multi-year run at Facebook and Instagram, and previous stints at Groupon, the New York Jets, and as a consultant at Bain & Company.

Steve Johnson is currently the Vice President of User Experience at Netflix, and prior to this has designed experiences for Electronic Arts, Adobe and LinkedIn.