The game-changing role of VR and AR in employee training
Immersive technologies are slowly revolutionising the way companies approach employee development. Many organisations have started exploring how they can integrate virtual reality (VR) and augmented reality (AR) into their employee training processes.
VR refers to the use of computer-generated simulations to create lifelike environments, while AR refers to the overlaying of digital information onto the real world.
These immersive tools have already been in place in daily personal tools such as smartphones and even game consoles, and they are now making a transition to business. In fact, a recent survey by PwC found 82% of companies expect to adopt tech related to the metaverse in the next three years.
This innovative approach aims to foster employee training with a deeper understanding, increased engagement, and improved knowledge retention compared to traditional training methods. From engaging trainees in simulated high-risk situations such as emergencies to cultivating soft skills such as customer service, VR and AR are reshaping how employees learn and develop across a wide range of industries.
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What is VR training and how does it work?
Imagine your employees stepping into a fully interactive, three-dimensional world where they can practise skills, confront challenges, and learn by doing – without suffering any real-world risks. That’s the power of virtual reality training.
By utilising headsets, controllers, and sometimes even full-body suits, VR creates immersive simulations that transport employees to realistic environments tailored to their specific learning objectives.
In VR training, employees aren’t just passive observers. They are active participants. They can practise operating complex machinery, navigate hazardous scenarios, or even interact with virtual customers. This hands-on approach allows them to build muscle memory, hone their decision-making skills, and gain confidence in a safe and controlled setting.
Whether it’s mastering emergency procedures, improving customer service interactions, or learning intricate technical skills, VR training offers a level of immersion and engagement that traditional methods simply can’t match.
The applications of VR training are vast and varied. For instance, manufacturing companies can use VR to train employees on assembly line procedures, reducing errors and improving efficiency. In health care, VR simulations allow medical professionals to practise surgeries and procedures without endangering patients’ lives. Even retail giants such as Walmart have embraced VR to train employees on everything from customer service to management skills. The possibilities are limited only by our imagination.
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What is AR training and its advantages?
While VR transports employees to entirely virtual worlds, augmented reality seamlessly blends digital information with real-world surroundings.
Picture your technician wearing smart glasses that overlay step-by-step instructions on the equipment they’re repairing, or your sales team using a tablet to demo product features in 3D. That’s the magic of AR training.
By leveraging smartphones, tablets, smart glasses, and other AR-enabled devices, companies can provide employees with real-time information and guidance directly within their work environment.
This “just-in-time” learning approach eliminates the need for employees to memorise complex procedures or consult bulky manuals, allowing them to focus on the task at hand.
AR training offers a wealth of benefits for employee development. It enables on-the-job guidance, helping employees perform tasks more accurately and efficiently.
For instance, AR can overlay assembly instructions on a piece of equipment, reducing errors and speeding up production. AR also enables remote assistance, allowing field technicians to connect with experts who can see through their eyes and provide real-time guidance. This not only accelerates problem-solving but also minimises downtime and travel expenses.
Moreover, AR is a powerful tool for product demonstrations. Sales teams can use AR to showcase product features in a dynamic and interactive way, enhancing customer engagement and boosting sales.
The versatility of AR training makes it an asset for a wide range of industries – from manufacturing and health care to retail and education.
The benefits of VR and AR in employee training
VR and AR training isn’t just a flashy gimmick. Instead, these tools offer tangible benefits reshaping the landscape of employee development:
Increased engagement and knowledge retention
Traditional training methods can be dry and forgettable. VR and AR, on the other hand, capture employees’ attention through immersive experiences. Studies have shown VR training can lead to knowledge retention rates as high as 80%, up from 20% using traditional methods.
Enhanced learning through realistic simulations
One of the most significant advantages of VR and AR training is its ability to create realistic simulations. Employees can practise skills in a safe, controlled environment, free from the consequences of real-world mistakes. This hands-on approach allows them to build muscle memory, refine their techniques, and gain confidence before applying their skills in the field.
Cost-effectiveness
While the initial investment in VR and AR equipment might seem daunting, these technologies can actually save companies money in the long run. They eliminate the need for travel expenses, reduce reliance on physical training materials, and minimise instructor costs. Additionally, VR and AR training can be easily scaled across multiple locations and teams, maximising its impact.
Improved safety
VR and AR training is particularly valuable for industries where safety is paramount. Employees can practise high-risk scenarios, such as emergency response drills or equipment maintenance procedures, without endangering themselves or others. This not only reduces the risk of accidents but also prepares employees to respond effectively in real-world situations.
Data-driven insights
VR and AR training platforms often come equipped with analytics tools that track learner progress and performance. These insights can be invaluable for identifying knowledge gaps, tailoring training programs to individual needs, and measuring the overall effectiveness of training initiatives.
Are you ready for VR and AR adoption?
The benefits of VR and AR in employee training are undeniable. These immersive technologies offer a powerful way to enhance engagement, improve learning outcomes, reduce costs, and boost safety. But how do you know if it’s the right time for your company to adopt VR or AR training?
Consider these questions:
□ Are there complex skills or high-risk scenarios where immersive training could make a significant difference?
□ Does your company have the necessary hardware and software to support VR or AR training?
□ Do you have the internal resources or access to external partners who can create high-quality VR or AR training content that aligns with your specific learning objectives?
□ Are your employees open to embracing new technologies and learning methods?
□ Have you allocated a budget for VR or AR training, considering both the initial investment and ongoing costs?
If you answered yes to any of these questions, then VR or AR training could be the solution you’ve been searching for. With advancements and decreasing costs of tech, VR and AR are becoming more accessible than ever to businesses of all sizes.
You can empower your employees with the skills and knowledge they need by introducing these immersive tools in your training program.
