Frontdoor, a US-based premier provider of home service plans, has appointed Kerri Jones as senior vice president and chief people officer, effective December 31, 2022.

“Kerri Jones is a highly accomplished HR and operations executive. She has a proven track record of leading teams through change that drives improved planning and execution,” said Bill Cobb, Frontdoor chairman and CEO. 

“With her immense operational experience, she will be a key player in helping Frontdoor acquire top notch talent that furthers our business transformation.”

Jones most recently served at wealth management firm Waddell & Reed, Inc. as vice president of enterprise project management. 

In this role, she was responsible for executing and continuing to evolve processes and ensure they were aligned to corporate strategy. 

Additionally, Jones gained deep experience in technology, successfully launching national technology products in partnership with both the business and technology organisations.

“I was attracted to Frontdoor because of its leadership, culture and the opportunity to help drive transformational change.I have worked with Bill Cobb extensively. I understand his vision for transformation and how that effort must be grounded in high quality people who embrace change and understand what real transformation requires,” said Jones.

Prior to Waddell & Reed, Jones served at H&R Block for over 11 years in a variety of positions, including senior operational roles that leveraged her proven leadership skills and ability to manage change. 

Jones graduated from the University of Kansas with a Bachelor of Arts degree in early childhood education.