upGrad for Business (uGB), the B2B arm of Asia’s higher edtech major upGrad,  has announced the appointment of Ketaki Kadekar as director – customer success and growth and Dolphy Dias as director – sales. 

They will be based out of upGrad for Business’ Mumbai office and will be reporting to Minaxi Indra, president - upGrad For Business.

In her new role, Kadekar will be leading the dual functions of customer success and key account management. Driving the robust delivery engine and enablement of uGB’s governance framework, she will also focus on building upGrad for Business’ existing customer base, with high impact collaborations that unlock value across their employee lifecycle.

With over 14 years of experience, Kadekar brings a proven expertise in demonstrating maximum value from talent and learning solutions for the clients she works with.  Prior to her work with upGrad for Business, Kadekar has worked with organisations like Develor, LinkedIn and Insights.

“I am excited to take on this role at this time, as companies across India are aiming to upskill their talent across roles for an economy that is digitising fast. This offers me the chance to partner with organisations and further the vision of upGrad for Business as a LifeLongLearning Partner and becoming a globally profitable business,” said Kadekar.

As the director of sales, with a special focus on large enterprise partnerships, Dias will be responsible for driving revenue goals for this segment. He is a consummate business development professional with over 25 years of experience in sales management and expansion, especially across the information technology industry in India and has worked for organisations like IBM, Comsat Max and Hexaware.

“I am honored to join upGrad for Business and deliver on the big learning outcome impact to our clients, especially on delivering the promise of LifeLongLearning. Our aim is to double down on growth to consolidate the market share of upGrad for Business in the fast growing EdTech segment with a focus on outcomes, depth and delivery of solutions for our corporate partners,“ said Dias.

"Delivering tangible outcomes for our customers is at the core of everything we do at upGrad for Business. We grew our revenues by 434% Y-O-Y in FY22, thanks to the trust demonstrated by our customers and partners. I am thrilled to have Ketaki Kadekar and Dolphy Dias join our leadership team to double down on the customer success and enterprise sales engine, providing an added impetus to our customer excellence charter,” said Indra, on the strategic leadership appointments.