Ex-Salesforce employee shares shocking layoff experience: I thought it was a mistake
As the global wave of layoffs unfolded, numerous companies resorted to terminating employees via emails and calls. In February, Salesforce also joined the ranks by announcing a reduction of approximately 10% of its workforce and the closure of certain offices.
The impact of these layoffs was felt by approximately 7,000 people worldwide, and many ex-Salesforce employees took to social media to share their experiences. However, it appears that the company's layoffs were not concluded all at once. Some employees are only just finding out about their layoffs now, nearly three months after the initial announcement was made public.
Nicole Chan, who was previously employed by Salesforce in Singapore, is one such employee who recently shared her experience. In a LinkedIn post, Chan recounted how she was initially shocked upon receiving an email notifying her of her job loss, and even thought it might have been sent in error.
In a LinkedIn post, Chan expressed that her nearly two-year-long journey at Salesforce came to an abrupt end as she, along with her colleagues in the APAC Product Success department, received layoff notifications via email.
“My near 2 year mark with Salesforce was met with an abrupt end yesterday as part of the 10% workforce reduction, alongside many of my esteemed colleagues in APAC Product Success. Call it delusion, naivety or pure tomfoolery… my first reaction to my 9:03am e-mail was obvious shock, an immediate “mmm… nah, this must be a mistake”…. and then you start sending/receiving slacks… next thing I know I’m at stage 3/7 of grief,” wrote Chan.
She added, "Procedurally, with all the paperwork and administrative tasks, I now find myself sitting side by side with good ol’ Acceptance 24 hours later, with (a shapeless but firm) resolve for what’s next. (To romanticise it, we’re perched on a ledge, feet dangling eagerly)."
Chan proceeded to express her gratitude towards her former colleagues and shared that she cherished the time she spent at the company. Regarding her future plans, Chan said, "Although it's a bit frustrating how this has come about earlier than I had anticipated, I am excited about the prospect of new opportunities." She mentioned taking a short break to pause, reset, and plan her next steps.
Salesforce could be considering another round of layoffs. Although no official confirmation has been received regarding a second round of job cuts at the company, reports have suggested that Salesforce is undergoing changes aimed at improving efficiency. One of these changes involves the elimination of certain middle management roles, with the affected employees being converted into independent contributors.
According to a report from Business Insider, two undisclosed sources have stated that Salesforce is considering a plan to reduce certain middle management positions in response to pressure from activist investors. As part of this restructuring, some managers may be reassigned to individual contributor roles, resulting in fewer management layers within the company. The objective of these changes is to streamline the chain of command and enhance overall efficiency.
In an interview with Bloomberg, Salesforce COO Brian Millham had previously alluded to the possibility of upcoming layoffs for Salesforce employees. He indicated that the company's management might need to restructure and reshape the organisation, and if that were to happen, they would take measures to drive greater efficiency.