Recent years have time and again witnessed gig worker concerns surrounding safety and fairness. A new agreement, ‘The Statement of Principles to Ensure Safety and Fairness for Workers in the On-Demand Economy’, between Australia’s Transport Workers Union (TWU) and tech delivery platform DoorDash attempts to address this global challenge. 

“Work through apps like DoorDash appeals to many people because it can fit around their lives and other commitments, but we need to ensure independent workers can rely on clear standards and protections and access more benefits, without sacrificing the autonomy and flexibility they value,” said DoorDash General Manager Rebecca Burrows.

As reported in the StartUp Daily, the Statement of Principles to Ensure Safety and Fairness for Workers in the On-Demand Economy includes six core principles and enforceable industry-wide standards for gig-workers governed by an independent body.

The six principles are:

• Workers should not be prohibited from accessing appropriate work rights and entitlements
• Workers must have transparency
• Workers must have the opportunity to contribute to a collective voice
• Workers must have access to dispute resolution processes
• Appropriate resources should be allocated to ensuring industry standards are established and maintained, and to driver education and training
• Three stage approach towards achieving regulation of the on-demand transport industry

Burrows added that the company has a role to play in advocating for independent workers who take on temporary or flexible jobs.

Commenting on the agreement between the union and DoorDash, TWU National Secretary Michael Kaine said that it has developed over several months and builds on the success of their 2020 COVID-19 agreement, which established core pandemic protections for workers.

“We believe that collaborating with DoorDash is an important step towards giving gig economy workers the rights and protections they deserve,” Kaine added.