As highlighted in People Matters Top Talent Trends for 2020, Sondang Saktion, Director of Talent and Culture at the OLX Group in Indonesia agrees that 2020 will begin the new era of EX! Creating an employee experience that is in tune with the expectations of the workforce and workplace both, needs to be a business priority for not only HR leaders today, but also the CEOs. Further, she also shares how leveraging technology for driving productivity and delivering a much more holistic employee experience will become more crucial.