The HR tech landscape is getting complicated, leaving companies answer critical questions like whether to build or buy and what's the right implementation strategy.
Debra will lead IFS’s HR transformation, overseeing 7,000 employees in over 90 countries, and implementing progressive HR strategies focused on growth and expansion.
Industry leaders believe adopting AI in the BPO sector will enable agents to focus on more complex transactions. But are they equipped to train agents for these new realities?
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