CleverTap, a SaaS-based omnichannel customer engagement and user retention platform, today announced the appointment of Satyadeep Mishra as their new chief human resources officer (CHRO). 

He joins from the hospitality-technology platform, OYO where he worked as the CHRO for its technology, product, global functions and international markets teams. 

With over two decades of experience working with the likes of Jio, Barclays and Bajaj Finserv among others, Mishra brings with him a demonstrable history of leading teams and conceptualising innovative HR strategies across domains of talent acquisition, training and development, and performance management. He also played a pivotal role in the transformational growth journey of Jio’s core telecom and digital initiatives. 

“We are excited to have Satya onboard. Having nurtured some of the industry’s leading experts, quality talent has always been a top priority for CleverTap. And with Satya’s immense experience, I have no doubt that he will lead our People Strategy and continue to build on our culture which puts employees first, as we go from strength to strength in our journey as global MarTech leaders”, said Sidharth Malik, chief executive officer, CleverTap.  

“The roles that HR functions play, not just in people strategy, but even in business, have become significant for more companies especially within the era of work from anywhere. I am elated to be working with like-minded individuals that understand the importance of retaining and nurturing bright talent. I am confident that together, we can scale new heights and break conventional barriers while creating value not only for our customers, but also for our employees world over," said Mishra. 

CleverTap is trusted by 1500 customers, including Gojek, ShopX, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa  John’s, and Tesco.

The platform is powered by TesseractDB™ - world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

Backed by leading investors such as Sequoia India, Tiger Global, Accel, and CDPQ the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Singapore, and Jakarta.